FAQ

How do I order my custom tumbler?

Ordering a custom tumbler is easy! Simply contact us at reedajdesigns@yahoo.com with your desired customization details. We will send you a mock-up of your design. Once you approve the mock-up, proceed to purchase your order on our website. Rest assured, we won't start crafting your tumbler until we have both your approval and the order confirmation.
What is the turnaround time for custom orders?

The turnaround time for custom orders depends on the complexity of the design and the current order volume. We aim to provide you with a realistic timeline during the customization process. For more accurate information, feel free to reach out to our customer support team at reedajdesigns@yahoo.com
Can I make changes to my order after it has been placed?

Unfortunately, once an order has been confirmed, changes cannot be made. However, if you have any urgent concerns, please contact us at reedajdesigns@yahoo.com, and we will do our best to assist you.
What payment methods do you accept?

We accept various secure payment methods, including major credit cards and PayPal. You can choose your preferred payment option during the checkout process on our website.
How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor the progress of your shipment in real-time using the provided tracking information.
What is your return policy?

Unfortunately, no refunds or exchanges will be offered.